Privacy Policy & Cookies
Taits Solicitors & Estate Agents
Taits, a private partnership, is committed to ensuring that your
privacy is protected. This privacy policy explains how we use the
information we collect about you, how you can instruct us if you
prefer to limit the use of that information and procedures that
we have in place to safeguard your privacy.
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1. The information we collect and how we use it
1.1 When you contact us or register
interest we ask for your name, postal address, E-mail address,
telephone number and comments/enquiry.
1.2 We gather this
information to allow us to process your registration, any offers
you make for a property. The relevant information is then used by
us, our agents and sub-contractors to provide any services requested
by you and to communicate with you on any matter relating to the
provision of the service in general.
1.3 We may also
use aggregate information and statistics for the purpose of monitoring
website usage in order to help us develop the website and our services
and may provide such aggregate information to third parties. These
statistics will not include information that can be used to identify
any individual.
1.4 From time to
time we may provide you with information to our customer service
agencies for research and analysis purposes so that we can monitor
and improve the services we provide. We or our agents and sub-contractors
may contact you by post, E-mail or telephone to ask you for your
feedback and comments on our services.
1.5 Your personal
information may be used by us and other businesses carefully selected
by us to contact you in writing, by telephone or by E-mail to offer
you content, advertisements, products and services that we believe
may be of interest to you. You can opt out of receiving any contact
for marketing purposes any time by sending an E-mail to info@taits.co.uk
1.6 We may also
wish to provide you with information about special features of our
website or any other service or products we think may be of interest
to you. If you would rather not receive this information, please
send a blank E-mail message to info@taits.co.uk
1.7 We may also
want to provide you with related information form third parties
we think may be of interest to you. If you would rather not receive
this information, please send an E-mail to info@taits.co.uk
1.8 We may also
provide your information to carefully selected third parties whose
products or services we believe may be of interest to you. If you
do not wish us to disclose your information in this way, please
send an E-mail to info@taits.co.uk
2. Our use of cookies
A cookie is
a small text file written to your machine by a web server. The information
in this file is used to identify you to the server and aid your
navigation through our site.
We make use
of cookies to gather information about how users move
around the site. This enables us to understand how the site is used
and to make improvements.
We use Google Analytics - a tool from Google, to analyse the use of this website. Google Analytics generates statistical information using cookies. The information generated is used to create reports, for example, the number of visitors to the site, where the site visitors came from and the pages they have visited. Click here for an overview of Google's privacy policy
If you are
concerned about cookies you can restrict or block cookies, or delete cookies that have already been set through your browser settings. Comprehensive information on deleting or controlling cookies is available at www.AboutCookies.org.
Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
3. How we protect your information
The internet is not a secure medium. We use the most up to date technologies to protect the information you give us. We also keep your information confidential. The internal procedures of Taits cover the storage, access and disclosure of your information.
4. Sale of business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
5. Updating your details
If any of the information that you have provided to Taits changes, for example if you change your E-mail address, name or contact details or if you wish to cancel your registration, please let us know the correct details by sending an E-mail to info@taitskelso.co.uk or by sending a letter to Taits, 10 The Square, Kelso, Roxburghshire, TD5 7HJ.
6. Your consent
By submitting
your information you consent to the use of that information as set
out in this policy. If we change our privacy policy we will post
the changes on this page, and may place notices on other pages of
the website, so that you may be aware of the information we collect
and how we use it at all times. We will also E-mail you should we
make any changes so that you may consent to our use of your information
in that way. Continued use of the service will signify that you
agree to any such changes.
Owing
to the global nature of the Internet infrastructure, the information
you provide may be transferred in transit to countries outside the
European Economic Area that do not have similar protections in place
regarding your data and its use as set out in this policy. However,
we have taken the steps outlined above to try to improve the security
of your information. By submitting your information you consent
to these transfers.
7. Access to your records
You have a right to be told what personal information we hold about you. If you wish to see a copy of the information we hold about you please write to Taits, 10 The Square, Kelso, Roxburghshire, TD5 7HJ. A small administrative charge will be made for fulfilling this request.
8. How to contact Taits
We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an E-mail to info@taits.co.uk